Locally Owned & Operated
About RC Water Pros
A locally based restoration company in Rancho Cucamonga, CA. We answer the phone ourselves, we dry to a documented standard, and we put the house back when we're done.
- Documented dry standard
- Bonded & insured
- 24/7 emergency response
Answered 24/7/365
A real person picks up at 2 a.m., on Christmas, during a storm.
60-minute dispatch
Crews staged in Rancho Cucamonga — not sent from a regional hub.
Dried to a documented standard
We dry to the S500 standard and prove it with moisture logs.
We handle your adjuster
Photos, readings, drying charts and scope sent straight to your carrier.
Who we are
Based here, not dispatched here
RC Water Pros is a water damage restoration company operating out of 11190 White Birch Dr in Rancho Cucamonga. Our crews and equipment stage here, which is the entire reason we can commit to 60-minute dispatch across the city rather than quoting a four-hour window.
We work across 60 areas — every Rancho Cucamonga neighborhood, the adjacent cities of Upland, Ontario, Fontana, Montclair, Chino and Rialto, and out to the edges of San Bernardino, Los Angeles and Riverside counties. Where we're too far away to be the fastest option, we say so.
What we actually do
Two halves, and most restoration companies only do the first. Mitigation is the emergency work — stopping the water, extracting it, removing what can't be saved, and drying the structure to a documented standard. Reconstruction is putting the house back: drywall, texture, paint, baseboard, insulation, flooring.
We do both, under one contract, with one point of contact. The most common complaint we hear about other companies is being handed a dry, half-demolished house and a list of subcontractors to go and manage.
How we work
Every job is run to the IICRC S500, the published standard for professional water damage restoration. In practice that means three things you can actually check.
We establish a dry standard. On day one we read unaffected materials of the same type elsewhere in your house. That becomes the target, and every affected material gets read daily against it. Equipment comes out when the numbers arrive — not when it feels dry.
We document for your adjuster. Timestamped photos, moisture maps, daily drying logs, equipment counts and run hours, a written scope, and a final report with verified readings. That package answers the questions carriers ask before they ask them.
We tell you what we find. Including when a job is small enough to handle yourself, when a repair someone else quoted isn't necessary, and when the honest answer is that you need a plumber or a roofer rather than us.
Our process
What happens from the first call
Call and rapid assessment
Dispatch asks four things: where you are, where the water came from, how far it's spread, and whether anyone is unsafe. A crew rolls while we're still on the phone.
Moisture mapping
Thermal imaging and penetrating meters find the water you can't see — behind baseboards, inside wall cavities, under cabinets. This map defines the scope and becomes claim evidence.
Extraction
Truck-mounted and portable extraction units pull standing water and sub-surface moisture out of carpet, pad and hard surfaces. This single step removes far more water than days of evaporation.
Structural drying
Air movers and commercial dehumidifiers are placed to a calculated load, not by guesswork. We return daily, take readings, and move equipment as materials give up moisture.
Cleaning and antimicrobial
Affected surfaces are cleaned and treated to prevent microbial growth. HEPA air scrubbers run during any demolition to keep spores and dust out of the rest of the house.
Rebuild and final walkthrough
Drywall, texture, paint, baseboard, insulation and flooring go back in. We confirm final moisture readings with you and hand over the complete documentation package.
Equipment & standards
The tools that separate assessment from guessing
- Moisture meters and thermal imaging — finding the water behind walls, under cabinets and inside ceiling cavities that a visual walkthrough misses
- Truck-mounted and weighted sub-surface extraction — pulling water out of carpet and pad rather than leaving it to evaporate over days
- Commercial dehumidifiers and high-velocity air movers, placed to a calculated load rather than dropped off by the armful
- HEPA air scrubbers and negative air machines for containment during any demolition or Category 3 work
- Specialty systems — hardwood mat drying, cavity injection, crawl-space dehumidification — for assemblies open-air drying can't reach
- Acoustic and pressure leak detection, so a slab leak becomes a marked point on your floor rather than an excavation
Why homeowners choose us
Six things we do deliberately differently
We already live here
Our trucks stage off White Birch Drive in Rancho Cucamonga — not a hub in Orange County or San Diego. That is the whole reason we can promise 60 minutes.
The clock is the enemy, not the invoice
Mold gets going in 24–48 hours. Every hour of standing water widens the scope and the bill, so we extract first and paperwork second.
Adjuster-ready documentation
Timestamped photos, moisture maps, daily drying logs, equipment counts and a final report — the package your carrier needs to approve the claim without a fight.
Extraction through rebuild, one contract
We dry it, then we put the drywall, baseboard, paint and flooring back. You are not left hiring three more contractors after the fans leave.
We dry to a number, not a feeling
Materials get moisture-mapped on arrival and read daily against a documented dry standard. Equipment leaves when the numbers say so.
Straight answers about cost
We tell you what drives the price on your specific loss, what insurance usually covers here in California, and when a job is small enough to handle yourself.
A fair comparison
What to expect from any restoration company
Worth asking whoever you're considering — including us.
- Free on-site estimate, 24/7$150–$250 “assessment fee”
- A person answers the phone at 3 a.m.Answering service takes a message
- 60-minute dispatch inside Rancho Cucamonga2–6 hour window from a regional hub
- Daily moisture readings you get to see“It’s dry” — no documentation
- Adjuster documentation package includedYou chase your own paperwork
- Extraction through rebuild under one contractHand-off to three subcontractors
- IICRC S500 drying standard, in writingFans dropped off, picked up in 3 days
Straight talk
Things we won't do
- Quote a firm price over the phone. The water category, the affected area and how long it sat can change the number by a factor of five. The on-site assessment and written estimate are free.
- Publish reviews we don't have. This site shows written commitments rather than testimonials, and it will keep doing that until there are real, verifiable customer reviews to show.
- Grade our own homework on mold. For clearance testing we recommend an independent third-party hygienist. A company that both remediates and verifies its own work has an obvious conflict of interest.
- Pull equipment without showing you a number. You get the daily readings and the final verification, every job.
- Take a job we can't staff properly. For a very large loss we'll tell you at the first walk-through whether it needs a dedicated large-loss team.
Find us
Our base in Rancho Cucamonga, CA
RC Water Pros
Water Damage Restoration · Rancho Cucamonga, CA
- 11190 White Birch Dr
Rancho Cucamonga, CA 91730 - +1 (201) 277-9344
- Emergency response 24 hours a day, 7 days a week
Office & estimates: Mon–Sat, 7:00 AM – 7:00 PM
Talk to someone who'll give you a straight answer
Free assessment, no obligation, and an honest opinion about what your loss actually needs.
- Documented dry standard
- Bonded & insured
- 24/7 emergency response